Customer Retention and Accounts Specialist

7 days ago


Royal Palm Beach, Florida, United States Wellness Research and Consulting Full time

The ideal candidate will have a proven track record in collections and retention, with experience in placing high-volume calls to customers to complete purchases and resolve payment discrepancies.

As a key member of our Customer Support team at Wellness Research and Consulting, you will be responsible for ensuring timely follow-up on past due accounts and working closely with our Finance and Operations team to ensure accurate reporting.

We are seeking an experienced professional who is proficient in MS Office, particularly Excel, and has strong analytical and problem-solving skills. The successful candidate will also possess excellent communication and negotiation skills, as well as the ability to work independently and prioritize multiple tasks under pressure.

In addition to a competitive salary of $45,000 - $60,000 per year, we offer a range of benefits including catered bi-weekly luncheons and opportunities for career growth and development.

This role requires previous outbound call center experience and reliable transportation. If you are a motivated and results-driven individual with a passion for customer service and collections, please submit your application today.



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