Account Management Specialist

1 week ago


Palm Beach Gardens, Florida, United States Copeland Full time

Copeland is a global leader in climate technologies, committed to innovation and sustainability.

About the Job

This Account Management Specialist role involves developing and maintaining long-term business relationships with customers. The successful candidate will have excellent communication and problem-solving skills.

Responsibilities
  • Training and Development
    • Deliver customer product and software training sessions.
    • Communicate with customers to identify potential growth opportunities.
    • Manage customer issue resolution.
  • Coordination and Collaboration
    • Work with sales, support, and software teams to deliver value to customers.
    • Share best practices with team members to improve customer support.
  • Other Key Duties
    • Meet or exceed customer satisfaction targets.
    • Ensure accurate and timely issue resolution.
    • Develop strong relationships with customers.

Compensation: Competitive annual salary, up to $44,000.



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