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Customer Service Representative

2 months ago

Detroit, Michigan, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and efficient rental experience.

Key Responsibilities
  • Assist customers with rental and return processes on airport lots
  • Process rentals for loyalty customers
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to achieve team goals and objectives
Perks and Benefits
  • Competitive hourly wage
  • On-the-job training and development opportunities
  • Paid time off and holidays
  • Medical, dental, and other insurance benefits
  • Flexible spending account for transportation and parking expenses
  • Retirement benefits (401k)
  • Employee discounts on car rentals and purchases
Requirements
  • High school diploma or equivalent
  • Valid driver's license
  • Basic computer skills and typing ability
  • Effective verbal communication skills
  • Ability to work outdoors and in a fast-paced environment
  • Flexibility to work all shifts, including weekends and holidays
About Us

Avis Budget Group is a leading provider of mobility solutions, with a global presence and a commitment to innovation and customer satisfaction. We are proud to offer a supportive and inclusive work environment, with opportunities for growth and development.