Employee Benefits Coordinator
6 days ago
At National Employee Benefits Administrators, Inc., we are seeking a highly motivated individual to join our team as a Member Services Representative. This is a full-time position based in West Palm Beach, with a typical work schedule of Monday through Friday, 7:30am-4:30pm EST.
We offer a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous salary range of $45,000-$55,000 per year.
About the RoleThe ideal candidate will be creative, observant, and very attentive to detail, with excellent communication, computer, and problem-solving skills. The Customer Service Representatives handle a high volume of phone calls for inquiries such as enrollment eligibility and benefits, claim status, and coverage questions.
The office processes a variety of claims, including medical, dental, life, short-term disability, and vision claims, as well as processing enrollments. We are looking for someone who is organized, diligent, responsive, takes initiative, works well independently, maintains a positive attitude, and strives to maintain our company culture.
Key Responsibilities:
- Process claims and enrollments efficiently and accurately
- Provide exceptional customer service to clients via phone and email
- Work closely with other department members to resolve issues and improve processes
- Meet productivity and quality standards
Requirements:
- Bachelor's degree in Business Administration or related field
- 1-2 years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively
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