Customer Service Associate

4 days ago


Riverside, California, United States Round1 Full time
Overview

The Round1 Entertainment team is seeking highly motivated and enthusiastic Customer Service Associates to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for all guests.

Salary
$16.00/hour

Job Description

We are looking for individuals who possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer experiences. In this role, you will be working in a fast-paced environment where you will be responsible for managing multiple tasks simultaneously while maintaining a high level of attention to detail.

Responsibilities:
• Conduct alcohol and age restriction control in accordance with company policies.
• Conduct lost and found procedure in accordance with company policies.
• Seek constant improvement or more efficient and less expensive ways and means in department work processes.
• Comply and maintain the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Required Skills and Qualifications
• High School diploma
• (Preferred) One to two years' experience in hospitality, restaurant or retail environment.

Benefits
• 1 hour of timeplay (non-prize) Arcade games per week
• 90 minutes of Bowling per week (shoes included)
• 1 hour of Karaoke/ Billards per week
• 50% discount on Food items per working shift
• 1 Free beverage per working shift

Work Environment
This position requires regular work in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

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