Nighttime Operations Manager

2 days ago


Riverside, California, United States Insomnia Cookies Full time

We are seeking a highly skilled Nighttime Operations Manager to join our team at Insomnia Cookies in Riverside, CA. As a Nighttime Operations Manager, you will be responsible for leading the cookie crew team and ensuring that our bakery operates smoothly during nighttime hours.

Job Description

The ideal candidate will have at least 1 year of working experience in a customer service focused role, with excellent communication and leadership skills. You should be able to lift up to 40 lbs and work well under pressure.

Key Responsibilities:
  • Provide exceptional customer service and quality products to all guests throughout their experience within our bakeries
  • S Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Manage cash handling and deposits
Requirements

The following requirements must be met for this position:

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Ability to lead-by-example and motivate others
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
Benefits

We offer a competitive salary, plus tips, and a range of benefits including paid vacation and sick time off, interactive training & mentorship, pet insurance for your furry loved ones, job stability with a rapidly growing and reputable company, achievable growth/promotion opportunities, employee discount and FREE cookies with every shift.

Salary: $21.50/hour + tips
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