Lockbox Operations Specialist
2 weeks ago
We are seeking a highly skilled Lockbox Operations Specialist to join our team at Adecco US, Inc. This exciting opportunity offers a competitive hourly rate of $18.00 and the potential to convert to a permanent position after a 12-month contract period.
Key Responsibilities:- Process check negotiations and handle client instructions with precision and attention to detail.
- Manage cash transactions, including collection, recording, and safekeeping, ensuring accuracy and efficiency.
- Operate low-speed machinery to rescan rejected items, maintaining a high level of productivity.
- Utilize desktop scanners and perform batch restructuring to optimize workflow.
- Manage multiple queues and make independent client decisions, demonstrating strong organizational and time management skills.
- Retrieve and process rejected transactions, ensuring timely resolution and customer satisfaction.
- Print and prepare client packages, maintaining a high level of quality and attention to detail.
- Handle non-image cash letters and merchandise, adhering to regulatory requirements and risk management practices.
- Utilize outbound mail systems for labeling, ensuring accurate and timely delivery.
- Meet customer deadlines and service requests, upholding company values and policies.
- Experience in check negotiation and client processes, with a strong understanding of cash transactions and management.
- Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy, with a focus on quality and customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to lift/move up to 50 lbs, with a focus on physical stamina and endurance.
Adecco US, Inc. offers a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefits provide employees with the flexibility to choose the type of coverage that meets their individual needs.
We are an Equal Opportunity Employer/Veterans/Disabled and consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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