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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service and support to our clients, ensuring their storage needs are met and exceeded.
Key Responsibilities
- Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction.
- Storage Unit Management: Manage and maintain our storage units, ensuring they are clean, secure, and ready for rental.
- Inventory and Auditing: Conduct daily inventory checks and audits to ensure accurate records and prevent losses.
- Payment and Collection: Process payments, send reminders, and make collection calls to ensure timely payment from our clients.
- Physical Requirements: Ability to lift, move, and transport items weighing up to 35 pounds, as well as spend up to 50% of time outdoors in various weather conditions.
Requirements
- Experience: Previous experience in customer service, sales, or a related field, preferably in a retail, restaurant, or fast food environment.
- Transportation: Valid driver's license and reliable vehicle for travel between locations and work-related tasks.
About Us
Public Storage is a leading provider of self-storage solutions, recognized for its commitment to customer satisfaction and employee growth. We offer a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off, as well as opportunities for career advancement and professional development.
