Customer Service Representative
4 weeks ago
Job Summary
Lowe's is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Store Maintenance: Maintain a clean and safe store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
- Product Knowledge: Develop and maintain knowledge of our products, including their features, benefits, and applications.
- Teamwork: Work collaboratively with other sales floor associates to achieve sales goals and provide exceptional customer service.
Requirements
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months of sales experience identifying and selling products based on customer needs.
- Ability to lift up to 25 pounds without assistance and up to 50 pounds with assistance.
- Bi-lingual skills, if applicable to the store.
Compensation
The starting rate of pay is $40 per hour, and may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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