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Customer Service Representative

2 months ago


Bloomington, Indiana, United States Cook Group Full time

Position Overview:

CFC Properties, a subsidiary of Cook Group, is dedicated to the preservation and management of historically significant properties, encompassing various sectors including commercial, retail, residential, and hospitality. Our organization is deeply committed to delivering outstanding customer service while fostering inclusivity, community engagement, and personal development. We aim to empower our community through opportunities that support career advancement.

The role of the Yoho General Store Clerk at CFC Properties involves a variety of essential store functions. This is a part-time position.

Key Responsibilities:

  • Provide a warm welcome to customers.
  • Assist customers with inquiries and provide information.
  • Process customer orders efficiently.
  • Prepare a diverse range of food items, including breakfast selections, sandwiches, salads, and deli offerings.
  • Handle payment transactions using a point of sale system.
  • Maintain store organization and stock levels in the storeroom, walk-in refrigerator, and freezer.
  • Perform cleaning tasks, including dishwashing, sweeping, busing tables, disposing of trash, and restroom sanitation.

Requirements:

  • Availability for afternoon and weekend shifts is essential.
  • Applicants under 18 years of age should apply directly at the store.

The ideal candidate must thrive in a fast-paced environment and demonstrate effective interpersonal skills across various levels of interaction. Adherence to safety protocols is mandatory, along with maintaining punctual attendance and meeting company standards for quality and productivity. Strong oral and written communication skills are also required.

Qualifications:

  • Minimum age of 16 years.
  • Reliable transportation is necessary.
  • Previous experience in food service and customer service is preferred.
  • Familiarity with Point of Sale (POS) systems is advantageous.
  • Knowledge of the local area is beneficial.

Physical Requirements:

  • Ability to stand for extended periods.
  • Capability to climb stairs and perform bending and crouching movements.
  • Occasional lifting of items weighing 20+ pounds.