Senior Nurse Navigator

4 weeks ago

Newport Beach, United States City of Hope Full time
Senior Nurse Navigator Job Description

City of Hope is seeking a highly skilled Senior Nurse Navigator to join our team in Newport Beach. As a key member of our community practice, you will play a vital role in providing individualized assistance to patients, families, and caregivers to help overcome healthcare system constraints and facilitate timely access to quality medical and psychosocial care.

Key Responsibilities:
  • Facilitate entry of new patients into the healthcare system, triaging them to the appropriate service(s).
  • Assist with determining/assessing required medical records, imaging, and pathology to expedite the new patient visit and review records upon receipt.
  • Provide clinical trial overview, specific information as requested, and screening when needed.
  • Be responsible for all new patient education prior to the first visit.
  • Assist the new patient with completing all new patient documents. May participate in nursing new patient intake documentation completion.
  • Assess and address patient care barriers.
  • Provide ongoing education, resources, and referrals both internal and external.
  • Serve as the primary contact for patient issues associated with the coordination of their care.
  • Routinely interact with the care team to address patients' questions and care coordination concerns.
  • Facilitate shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions.
  • Promote advance care planning with patients as appropriate.
  • Track and monitor diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population.
  • Support the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient's quality of life.
  • Provide service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner.
  • Meet with patients via telehealth and/or in person as needed.
  • Maintain current working knowledge and understanding of the oncology field. Enhance professional growth and development through participation in educational programs, professional affiliations, current literature, in-service meetings, and workshops.
  • Be proficient in and utilize the electronic medical record for documentation of care.
  • Be responsible for consistently documenting all assigned patient touch points.
  • Provide reports and organize data as requested.
Qualifications:
  • Bachelor's degree.
  • Five years of professional nursing experience to include three (3) years of ambulatory oncology experience.
  • Registered Nurse in the State of California.
  • One of the following certifications required within one (1) year of hire: OCN, AOCN, ONN-CG, ONN-CGSM, AOCNP.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

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