Senior Nurse Navigator

2 weeks ago


Newport Beach, United States City of Hope Full time
Senior Nurse Navigator

City of Hope is seeking a Senior Nurse Navigator to join our transformative team. As a key member of our Newport Beach Community Practice, you will provide individualized assistance to patients, families, and caregivers to help overcome healthcare system constraints and facilitate timely access to quality medical and psychosocial care.

Key Responsibilities:
  • Facilitate entry of new patients into the healthcare system, triaging them to the appropriate service(s)
  • Assist with determining/assessing required medical records, imaging, and pathology to expedite the new patient visit and reviews records upon receipt
  • Provide clinical trial overview, specific information as requested, and screening when needed
  • Responsible for all new patient education prior to the first visit
  • Assist the new patient with completing all new patient documents
  • Assess and address patient care barriers
  • Provide ongoing education, resources, and referrals both internal and external
  • Serve as the primary contact for patient issues associated with the coordination of their care
  • Routinely interact with the care team to address patients' questions and care coordination concerns
  • Facilitate shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions
  • Promote advance care planning with patients as appropriate
  • Track and monitor diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population
  • Support the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient's quality of life
  • Provide service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner
  • Meet with patients via telehealth and/or in person as needed
  • Maintain current working knowledge and understanding of the oncology field
Qualifications:
  • Bachelor's degree
  • Five years of professional nursing experience to include three (3) years of ambulatory oncology experience
  • Registered Nurse in the State of California
  • One of the following certifications required within one (1) year of hire: OCN, AOCN, ONN-CG, ONN-CGSM, AOCNP

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.



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