Senior Nurse Navigator

1 month ago


Newport Beach, United States City of Hope Full time
Senior Nurse Navigator

City of Hope is seeking a highly skilled Senior Nurse Navigator to join our Newport Beach Community Practice. As a key member of our team, you will play a vital role in providing individualized assistance to patients, families, and caregivers to help overcome healthcare system constraints and facilitate timely access to quality medical and psychosocial care.

Key Responsibilities:
  • Facilitate entry of new patients into the healthcare system, triaging them to the appropriate service(s)
  • Assist with determining/assessing required medical records, imaging, and pathology to expedite the new patient visit and reviews records upon receipt
  • Provide clinical trial overview, specific information as requested, and screening when needed
  • Responsible for all new patient education prior to the first visit
  • Assist the new patient with completing all new patient documents
  • Assess and address patient care barriers
  • Provide ongoing education, resources, and referrals both internal and external
  • Serve as the primary contact for patient issues associated with the coordination of their care
  • Routinely interact with the care team to address patients' questions and care coordination concerns
  • Facilitate shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions
  • Promote advance care planning with patients as appropriate
  • Track and monitor diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population
  • Support the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient's quality of life
  • Provide service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner
  • Meet with patients via telehealth and/or in person as needed
  • Maintain current working knowledge and understanding of the oncology field
  • Enhance professional growth and development through participation in educational programs, professional affiliations, current literature, in-service meetings, and workshops
  • Is proficient in and utilizes the electronic medical record for documentation of care
  • Responsible for consistently documenting all assigned patient touch points
  • Provides reports and organizes data as requested
Qualifications:
  • Bachelor's degree
  • Five years of professional nursing experience to include three (3) years of ambulatory oncology experience
  • Registered Nurse in the State of California
  • One of the following certifications required within one (1) year of hire: OCN, AOCN, ONN-CG, ONN-CGSM, AOCNP
Preferred Education, Experience, and Skills:
  • With preferred degree, two (2) years of experience in an ambulatory oncology setting

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