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WMS Coordinator

2 months ago

Reno, Nevada, United States TalentZok Full time
Job Description

TalentZok is seeking a highly motivated and organized Logistics Coordinator to join our team. As a key member of our operations team, you will play a critical role in supporting the Costco Auto Program by increasing member awareness and streamlining program operations at warehouse locations.

This is an exciting opportunity for a detail-oriented and customer-focused individual to work closely with assigned warehouses, dealer contacts, and Warehouse Marketing Support Managers to build strong working relationships.

The selected candidate will be responsible for:

  • Creating and maintaining motor vehicle and unit display schedules for assigned warehouses and dealerships
  • Coordinating, promoting, and supporting OEM events with warehouse and dealer contacts
  • Maintaining declined dealer display requests and following up to reschedule as needed
  • Overcoming objections with thoughtful responses
  • Administering training to new Vehicle Display Contacts on all processes and procedures related to display
  • Answering incoming calls in a friendly and tactful manner, providing complete and accurate information
  • Maintaining a working knowledge of program operations
  • Maintaining detailed records of dealer and warehouse communications in a database
  • Maintaining strong communication with WMS Managers, Leadership, staff, and all other departments
  • Attending weekly team meetings
  • Potential to assist other departments in seasonal projects
  • Reviewing daily workload reports and managing duties based on priority
  • Gathering and reviewing supporting documents related to vehicle damage/incident reports
  • Other duties as assigned

The selected candidate will also possess:

  • 2 years of customer service or administrative experience
  • Able to communicate professionally with all levels of management both internally and externally
  • Excellent follow-up, relationship building, and interpersonal skills
  • Excellent phone conduct and handling (phone sales experience is a plus)
  • Detail-oriented; able to multi-task and organize
  • Ability to speak or present in small groups as needed
  • Friendly demeanor and positive attitude
  • Self-motivated, takes initiative, and must be able to work independently with minimal supervision
  • Continually strive to improve skills and knowledge
  • Excellent written and verbal communication skills
  • Must be a team player and work well with others
  • Must be flexible, adaptable to change, and adjust priorities based on business needs
  • Must be able to meet deadlines
  • Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet

Requirements:

  • 2 years of customer service or administrative experience
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in MS Office and working knowledge of the internet

What We Offer:

  • A dynamic and growing company with opportunities for advancement
  • A competitive salary and benefits package
  • A collaborative and supportive work environment