Warehouse Marketing Support Coordinator
4 weeks ago
The Warehouse Marketing Support Coordinator will play a vital role in increasing member awareness and streamlining program operations for the Costco Auto Program. This position will work closely with assigned warehouses, dealer contacts, and Warehouse Marketing Support Managers to build strong working relationships through creating and maintaining warehouse vehicle displays and providing ongoing support.
Key Responsibilities:
Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
Coordinate, promote, and support OEM events with warehouse and dealer contacts
Maintain declined dealer display requests and follow-up to reschedule as needed
Administer training to new Vehicle Display Contacts on all processes and procedures related to display
Answer incoming calls in a friendly, tactful manner providing complete and accurate information
Maintain working knowledge of program operations
Maintain detailed records of dealer and warehouse communications in database
Maintain strong communication with WMS Managers, Leadership, staff, and all other departments
Attend weekly team meetings
Potential to assist other departments in seasonal projects
Reviewing daily workload reports and managing duties based on priority
Gather and review supporting documents related to vehicle damage/incident reports
Requirements:
2 years of Customer service or Administrative experience
Able to communicate professionally with all levels of management both internally and externally
Excellent follow-up, relationship building, and interpersonal skills
Excellent phone conduct and handling (phone sales experience is a plus)
Detail-oriented; able to multi-task and organize
Ability to speak or present in small groups as needed
Friendly demeanor & positive attitude
Self-motivated, takes initiative, and must be able to work independently with minimal supervision
Continually strives to improve skills and knowledge
Excellent written and verbal communication skills
Must be a team player and work well with others
Must be flexible, adaptable to change, and adjust priorities based on business needs
Must be able to meet deadlines
Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet
Compensation:
18-19/hour
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