Executive Director
4 weeks ago
**Job Summary**
24 Hour Flood Pros LLC is seeking a highly skilled and experienced leader to fill the role of General Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our water damage mitigation company.
**Key Responsibilities**
• **Operational Excellence:** Ensure the smooth and efficient workflow of our field crews, equipment, and resources.
• **Team Leadership:** Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.
• **Customer Satisfaction:** Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.
• **Project Management:** Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
• **Business Development:** Identify growth opportunities and implement strategies to expand our market presence.
• **Safety Compliance:** Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
• **Inventory Management:** Oversee inventory control and procurement to optimize resources and minimize waste.
• **Financial Oversight:** Monitor and manage budgets, financial reports, and key performance indicators (KPIs).
**Requirements**
• Minimum of 5 years of experience in water damage mitigation or a related industry.
• Proven track record of successful leadership and operations management.
• Strong communication and interpersonal skills.
• Exceptional problem-solving abilities and a strategic mindset.
• Proficiency in project management and financial analysis.
• Familiarity with industry standards and regulations.
• Bachelor's degree in Business Management or a related field (preferred).
**What We Offer**
At 24 Hour Flood Pros LLC, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.
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