Customer Service Representative

1 month ago


Minneapolis, Minnesota, United States Pizza Luce Full time
About Pizza Lucé

Pizza Lucé is a renowned restaurant chain in Minnesota, serving up delicious pizza, hoagies, salads, and more since 1993. Our commitment to quality, diversity, and community has earned us numerous awards and accolades.

Job Summary

We're seeking a highly energetic and experienced Customer Service Support Staff to join our team. As a key member of our support staff, you'll provide exceptional customer service, work collaboratively with colleagues, and contribute to a positive work environment.

Responsibilities
  • Greet customers with warmth and sincerity, ensuring a timely and memorable experience.
  • Help customers navigate the menu, answer questions, and make recommendations.
  • Address customer issues or concerns promptly and professionally.
  • Answer phones, enter customer food orders into the POS system, and assist delivery drivers.
  • Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
  • Perform miscellaneous cleaning tasks and other side work as needed.
Requirements
  • Command of the English language.
  • Upbeat and friendly personality.
  • Previous customer service and restaurant experience is a plus.
  • Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
  • Able to stand for 10 hours and lift 40 lbs.
About Us

Pizza Lucé is an equal opportunity employer, committed to diversity and inclusion. We offer a supportive environment, opportunities for growth and development, and a comprehensive benefits package.



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