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Seafood Team Leader

1 month ago

Walnut Creek, California, United States Whole Foods Market Full time
Job Title: Seafood Associate Team Leader

At Whole Foods Market, we're passionate about providing our customers with the highest quality products and exceptional customer service. As a Seafood Associate Team Leader, you will play a key role in ensuring that our seafood department meets the highest standards of quality, freshness, and customer satisfaction.

Key Responsibilities:
  • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Work with the Team Leader to achieve sales, purchasing, and labor targets, while maintaining a high level of customer service.
  • Assist the Team Leader in analyzing sales reports, labor, and inventory management to optimize department performance.
  • Collaborate with the Team Leader to resolve team concerns, address customer complaints, and maintain a positive work environment.
  • Function as the point person and departmental person in charge in the absence of the Team Leader.
  • Set and achieve the highest standards of retail execution, including maintaining a clean and organized store environment.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Communicate and maintain team member safety and security standards, providing timely, thorough, and thoughtful performance evaluations.
  • Consistently communicate and model Whole Foods Market's vision and goals.
Requirements:
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements/Working Conditions:
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to handle knives and other cutting equipment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.