Care Navigator Supervisor Role

4 weeks ago


Chicago, Illinois, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full time

About New Life Centers

New Life Centers of Chicago is a non-profit organization dedicated to enhancing Community Violence Intervention (CVI) in the city's most affected neighborhoods. Our mission is to provide comprehensive street outreach, case management, education, employment, and behavioral health services to at-risk individuals and their families.

Job Summary

We are seeking a Care Navigator Supervisor to lead our team of Care Navigators in providing direct case-management and emergency support services to participants. This role requires strong leadership skills, effective communication, and the ability to work collaboratively with partner organizations.

Key Responsibilities

  • Directly supervise a team of Care Navigators and ensure they meet their caseload goals and objectives.
  • Oversee referrals for case-management and provide support to the care navigator team and advocacy to victims of violence and their families.
  • Maintain accurate records and submit required paperwork by deadlines.
  • Develop relationships with partner organizations and build a network for linkages to resources.
  • Assist with data collection and required reporting.
  • Lead council meetings with the team and coordinate regular staff meetings.

Requirements

  • 1 year's experience working in the human services field, preferably in a capacity that involves direct services to at-risk youth.
  • Cross-cultural competency and ability to communicate effectively both written and verbally.
  • Proficient in Microsoft Word and Excel and willing to be trained on database(s) and information tracking systems.
  • Valid Illinois driver's license, insurance, good driving record, and access to a vehicle.

Salary and Benefits

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.



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