Service Transaction Specialist
11 hours ago
The TEN Credit Union is seeking a skilled Service Transaction Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, handling transactions, and ensuring a positive experience for all who interact with us.
Key Responsibilities:- Assist members with video banking technology and troubleshoot any issues that may arise.
- Establish rapport with members by smiling, greeting them by name, and offering assistance.
- Maintain awareness of current rates and marketing promotions.
- Monitor lobby and teller-line traffic to ensure efficient service.
- Provide prompt, efficient, and courteous service to meet members' needs.
- Ensure all marketing materials are up-to-date and displayed in high-traffic areas.
- Perform duties in compliance with applicable regulations, particularly relating to new accounts, Bank Secrecy, and security issues.
TEN Credit Union exists to care for the lives of our employees, members, families, and communities. We put people before profit, relationships before fees, families before timecards, and community trust before growth.
Benefits:- Competitive wages
- Extensive benefits package, including employer-paid medical, dental, vision, basic life, and AD&D, and long-term and short-term disability
- 401K Defined Contribution Plan with a generous employer match-up of 7%
- Eleven paid holidays
- High School Diploma or equivalent required
- One year of experience in the hospitality/retail/financial industry highly desirable
- Experience working in a financial industry preferred
- Ability to sit and/or stand for long periods
- Ability to use a computer for long periods
- Ability to work in a non-smoking environment
Employees may travel to assist branches on an irregular basis. To be hired for this position, the candidate must pass a drug screen and background check. TEN Credit Union is an Equal Opportunity Employer. No recruiters please.
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Service Transaction Specialist
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Nashville, Tennessee, United States TEN Credit Union Full time{"title": "Service Transaction Specialist", "description": "About the RoleThe TEN Credit Union is seeking a skilled Service Transaction Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met in a timely and efficient manner.Key...
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Nashville, Tennessee, United States TEN Credit Union Full timeAbout the RoleThe TEN Credit Union is seeking a skilled Service Transaction Specialist to join our team. As a key member of our Main Branch, you will play a vital role in providing exceptional service to our members, ensuring their needs are met with professionalism and efficiency.Key ResponsibilitiesAssist members with video banking technology and...
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