Service Transaction Specialist
3 weeks ago
The TEN Credit Union is seeking a skilled Service Transaction Specialist to join our team. As a Service Transaction Specialist, you will be responsible for providing exceptional customer service to our members, assisting with transactions, and maintaining a positive and professional atmosphere in our Main Branch.
Key Responsibilities:
- Assist members with transactions, including video banking technology and troubleshooting.
- Establish rapport with members by smiling, greeting them by name, and offering assistance.
- Maintain awareness of current rates and marketing promotions.
- Monitor lobby and teller-line traffic to ensure efficient service.
- Provide prompt, efficient, and courteous service to meet members' needs.
Requirements:
- High School Diploma or equivalent required.
- One year of experience in the hospitality/retail/financial industry is highly desirable.
- Experience working in a financial industry preferred.
Benefits:
We offer a competitive wage and an extensive benefits package, including employer-paid medical, dental, vision, basic life and AD&D, and long-term and short-term disability. We also offer a 401K Defined Contribution Plan with a generous employer match-up of 7%, and eleven (11) paid holidays.
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