Service Transaction Specialist

3 weeks ago


Nashville, Tennessee, United States TEN Credit Union Full time
Job Description

The TEN Credit Union is seeking a skilled Service Transaction Specialist to join our team. As a Service Transaction Specialist, you will be responsible for providing exceptional customer service to our members, assisting with transactions, and maintaining a positive and professional atmosphere in our Main Branch.

Key Responsibilities:
  • Assist members with transactions, including video banking technology and troubleshooting.
  • Establish rapport with members by smiling, greeting them by name, and offering assistance.
  • Maintain awareness of current rates and marketing promotions.
  • Monitor lobby and teller-line traffic to ensure efficient service.
  • Provide prompt, efficient, and courteous service to meet members' needs.

Requirements:
  • High School Diploma or equivalent required.
  • One year of experience in the hospitality/retail/financial industry is highly desirable.
  • Experience working in a financial industry preferred.

Benefits:
We offer a competitive wage and an extensive benefits package, including employer-paid medical, dental, vision, basic life and AD&D, and long-term and short-term disability. We also offer a 401K Defined Contribution Plan with a generous employer match-up of 7%, and eleven (11) paid holidays.

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