Client Care Specialist

2 weeks ago


Overland Park, Kansas, United States Fox Hill Veterinary Clinic Full time
Descripción del Puesto

En Fox Hill Veterinary Clinic, estamos en búsqueda de un profesional entusiasta para unirse a nuestro equipo. En este puesto, serás responsable de coordinar citas, recibir pacientes, recopilar información, procesar transacciones y actualizar los datos de los clientes. También podrías ser solicitado para ayudar en la preparación de recetas o proporcionar instrucciones para el cuidado en casa. Aunque se prefiere experiencia previa, no es un requisito indispensable. Como Especialista en Atención al Cliente Veterinario, serás la primera y última impresión de nuestra práctica. ¿Podrías ser tú?

Responsabilidades

  • Recibir a los clientes a medida que ingresan a la clínica
  • Atender llamadas telefónicas de manera rápida y profesional
  • Demostrar una adecuada etiqueta telefónica para asegurar una experiencia positiva al cliente
  • Coordinar citas médicas y de peluquería
  • Capacidad para realizar múltiples tareas, priorizar actividades y trabajar de manera eficiente en un entorno dinámico
  • Procesar transacciones

Requisitos y Calificaciones

  • Diploma de Escuela Secundaria (Requerido)
  • Experiencia en el Campo Veterinario (Preferido, no requerido)
  • Experiencia como Recepcionista o en Atención al Cliente (Preferido, no requerido)


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