Client Care Specialist
2 weeks ago
En Fox Hill Veterinary Clinic, estamos en búsqueda de un profesional entusiasta para unirse a nuestro equipo. En este puesto, serás responsable de coordinar citas, recibir pacientes, recopilar información, procesar transacciones y actualizar los datos de los clientes. También podrías ser solicitado para ayudar en la preparación de recetas o proporcionar instrucciones para el cuidado en casa. Aunque se prefiere experiencia previa, no es un requisito indispensable. Como Especialista en Atención al Cliente Veterinario, serás la primera y última impresión de nuestra práctica. ¿Podrías ser tú?
Responsabilidades
- Recibir a los clientes a medida que ingresan a la clínica
- Atender llamadas telefónicas de manera rápida y profesional
- Demostrar una adecuada etiqueta telefónica para asegurar una experiencia positiva al cliente
- Coordinar citas médicas y de peluquería
- Capacidad para realizar múltiples tareas, priorizar actividades y trabajar de manera eficiente en un entorno dinámico
- Procesar transacciones
Requisitos y Calificaciones
- Diploma de Escuela Secundaria (Requerido)
- Experiencia en el Campo Veterinario (Preferido, no requerido)
- Experiencia como Recepcionista o en Atención al Cliente (Preferido, no requerido)
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