Customer Service Liaison

2 weeks ago


Dallas, Texas, United States AlphaGraphics Full time
About Us

AlphaGraphics is a leading provider of printing, design, and shipping solutions for small businesses and consumers. Our mission is to partner with our customers to deliver high-quality solutions that make life easier.

Job Summary

We are seeking a highly collaborative and dependable Customer Service Representative to join our team. The successful candidate will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Key Responsibilities
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
Requirements
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
What We Offer

We offer competitive compensation, including a rate of $20.00 per hour. Our training programs cover management, sales, operations, print, signs, design, and marketing. We invite everyone to apply and join our team in achieving success together.



  • Dallas, Texas, United States WestRock Full time

    Job Title: Customer Service LiaisonJob Summary:We are seeking a highly skilled Customer Service Liaison to join our team at WestRock. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and support to our clients. You will act as a liaison between our sales, operations, and customer teams to ensure seamless...


  • Dallas, Texas, United States WestRock Full time

    Customer Service Representative Job DescriptionAs a Senior Customer Service Representative at WestRock, you will play a critical role in representing the company to our customers and serving as a liaison between customers, sales, and operations teams.Key Responsibilities:Receive and process routine customer ordersAct as a critical liaison between customer,...


  • Dallas, Texas, United States State Farm Insurance Full time

    Customer Service LiaisonAt State Farm Insurance, we're seeking a skilled Customer Service Liaison to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers by answering inquiries, resolving issues, and offering appropriate solutions. Your duties will include processing policy...


  • Dallas, Texas, United States Blue Industries Full time

    Customer Service LiaisonBlue Industries is seeking a highly motivated and detail-oriented Customer Service Liaison to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate with customers regarding orders, production, pricing,...


  • Dallas, Texas, United States WestRock Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at WestRock. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Receive and process routine customer orders...


  • Dallas, Texas, United States BTX INC. Full time

    Job OverviewPesca Holding is seeking a skilled Customer Service Liaison to support our operations and sales teams at our headquarters in Dallas, TX. The ideal candidate will have a background in customer-facing support, preferably with technical experience. This role is critical in establishing a strong user experience standard with clients through multiple...


  • Dallas, Texas, United States Encore Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Liaison to join our team at Encore Canada. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities Provide timely and effective communication to clients regarding their events and services. Collaborate with...


  • Dallas, Texas, United States Encore Canada Full time

    Job Title: Customer Experience CoordinatorAt Encore Canada, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Coordinator. This role will play a critical part in ensuring our customers receive exceptional service and support throughout their event experience.Key Responsibilities:Act as a liaison between...


  • Dallas, Texas, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsAs a Customer Advocate at Southern Glazer's Wine & Spirits, you will play a vital role in supporting customers in resolving issues related to their self-service experience. Your responsibilities will include navigating customers through the process of submitting an order through the self-service...


  • Dallas, Texas, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsAs a key member of our team, you will play a vital role in supporting customers in resolving issues related to our self-service experience. Your responsibilities will include navigating customers through the process of submitting an order through the self-service portal, handling calls from the...


  • Dallas, Texas, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsWe are seeking a skilled Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.Key Responsibilities:Support customers in resolving issues related...


  • Dallas, Texas, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsWe are seeking a skilled Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.Key Responsibilities:Support customers in resolving issues related...


  • Dallas, Texas, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsWe are seeking a skilled Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.Key Responsibilities:Support customers in resolving issues related...


  • Dallas, Texas, United States AlphaGraphics - US416 Full time

    {"h1": "Customer Service Representative", "p": "At AlphaGraphics - US416, we are seeking a highly collaborative and dependable Customer Service Representative to join our tight-knit team. As a key member of our organization, you will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and...


  • Dallas, Texas, United States 2Bros Services Full time

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at 2Bros Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.Key Responsibilities:Respond to customer...


  • Dallas, Texas, United States ABM Industries Full time

    Customer Assistant Role at ABM IndustriesAs a Customer Assistant at ABM Industries, you will be responsible for providing exceptional customer service and support. Your key responsibilities will include:Key Responsibilities:Assisting customers with their queries and concernsManaging paperwork and documentationUtilizing excellent verbal and written...


  • Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...


  • Dallas, Texas, United States Atkore, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Atkore, Inc.Key ResponsibilitiesProvide exceptional customer service and support to internal and external customersRespond to customer inquiries and resolve issues in a timely and professional mannerCollaborate with cross-functional teams to ensure customer...


  • Dallas, Texas, United States Mass Markets Full time

    Key Responsibilities:Provide exceptional customer service through inbound and outbound contacts, ensuring timely and professional communication.Resolve customer issues efficiently by utilizing problem-solving skills and effective call handling techniques.Research and gather information from various systems to address customer inquiries.Collaborate with other...


  • Dallas, Texas, United States Talus Payments Full time

    Job OverviewTalus Payments is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer satisfaction expectations.Key ResponsibilitiesProvide timely and effective support to clients...