Bell Service Team Member
2 weeks ago
About Our Guest Services Team
At The American Club, we pride ourselves on offering elegant accommodations and unparalleled service that has stood as an icon of gracious hospitality for 100 years. Join our team and contribute to creating unforgettable experiences for our guests.
Responsibilities
- Provide exceptional guest service, exceeding expectations through prompt and courteous interactions
- Assist with guest arrival, departure, luggage, and vehicle transport
- Valet parking vehicles and drive the guest shuttle throughout the Kohler Campus
- Identify guest rooms, analyze logistics, and efficiently transport luggage to guest rooms
- Maintain a working knowledge of in-house facilities, hours of operation, daily activities, and area attractions
- Transport miscellaneous deliveries required by guests or hotel staff
- Ensure a clean work environment, including common rooms and storage closets
This is a part-time opportunity with varied shifts between 5:30am and 11:00pm, primarily working weekdays and weekends.
Requirements
- A minimum age of 18 and a valid driver's license are mandatory
- Strong verbal and written communication skills are essential
- The ability to lift 25-50 pounds daily and stand, walk, kneel, and bend for up to 6-8 hours during each shift is required
Compensation
We offer a competitive hourly rate, with the specific amount influenced by factors such as experience, education, and work location. The estimated salary range for this position is $16-$20 per hour, plus tips and gratuity. Benefits include health, vision, dental, 401(k) with company matching, and more.
Kohler Co.'s Commitment
We invest in our associates' development, providing opportunities for growth and collaboration across functions and roles at Kohler. We strive to create a rich work environment, steeped in creativity and commitment to our associates.
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