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Customer Support Specialist

2 months ago

Syracuse, New York, United States Kelly Services, Inc. Full time
Position Overview

As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients regarding fuel and propane inquiries. Your primary responsibilities will include:

  • Providing Excellent Customer Service: Address customer inquiries with professionalism and care, ensuring a positive experience.
  • Order Management: Assist customers with their orders, ensuring accuracy and timely processing.
  • Technical Support: Troubleshoot issues related to fuel and propane services, offering effective solutions.
  • Service Coordination: Schedule and coordinate service calls with technicians to guarantee prompt and efficient service delivery.

In this role, you will have the opportunity to build strong relationships with customers, demonstrating empathy and a commitment to their needs. Your ability to communicate effectively and manage inquiries will be essential in maintaining high levels of customer satisfaction.

Company: Kelly Services, Inc.