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Access and Fulfillment Analytics Manager
2 months ago
We are seeking a highly skilled Analytics Lead to join our Patient Services team at AbbVie. As a key contributor to our access and fulfillment analytics team, you will be responsible for designing and conducting analytics to assess the operational execution and impact of access and fulfillment resources within our Patient Services organization.
Key Responsibilities- Develop and execute analytical plans for various components within the Patient Access & In-Field Access & Reimbursement teams.
- Proactively identify changing business dynamics relevant to the Patient Services programs related to hub services, insurance support, and prior authorization.
- Engage with senior leaders in the Patient Services organization to measure and drive improvements in existing programs and services supporting access and fulfillment.
- Define and co-create analytical use cases and KPI tracking to ensure patient support programs are meeting the brand business objectives for optimal support of patients and healthcare professionals.
- Identify and address key business issues relative to program execution and performance, ensuring that multiple partners/stakeholder perspectives are considered.
- Bachelor's Degree in Business Administration, Statistics, Economics, or a related field.
- 7+ years of experience in quantitative analysis of sales and marketing data, including use of this information in the development of business plans and strategies.
- People management experience preferred.
- Experience with programming languages used in analytics (R, Python, SAS, or SPSS) and related statistical modules highly desired.
- BI tool (Qlik/Tableau/Power BI) and DB query language (SQL/HIVE/IMPALA) knowledge preferred.
- Strong understanding and prior experience with the development and implementation of Co-Pay, HUB processes, Pharmacy workflow, Field Access Specialists, and/or specialty pharmacy.
- Knowledge and understanding of the pharma ecosystem and datasets, including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, and Copay claims.
- Strong leadership skills and a proven ability to collaborate effectively with all corporate functions and senior management.
- Analytical reasoning abilities, intellectual curiosity, strong business acumen, and creativity in problem solving.
We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
