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Field Service Technician

1 month ago


Austin, Texas, United States Belimed Full time
Job Title: Field Service Technician

Belimed, a leading global supplier of innovative cleaning, disinfection, and sterilization solutions, is seeking a skilled Field Service Technician to join our team.

Job Summary:

We are looking for a highly motivated and experienced Field Service Technician to travel to hospital sites to complete the installation, service, and maintenance of Belimed products. The ideal candidate will possess strong mechanical aptitude, excellent customer service skills, and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Troubleshoot and diagnose equipment malfunctions using test instruments
  • Measure and adjust digital and analog instrumentation using calibration equipment
  • Install, modify, and repair Belimed and/or 3rd party equipment
  • Manage customer base effectively, prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
  • Demonstrate correct usage and application of equipment to customers
  • Conduct product in-service trainings as required
  • Complete service reports, timesheets, expense reports, and parts lists in a timely and accurate manner
  • Maintain an organized work vehicle with necessary tools, manuals, and parts required to provide efficient repairs and installations
  • Monitor customer chemical orders, contract sales, and renewals
  • Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity, and good judgment
Requirements:
  • High school diploma or equivalent
  • 3+ years of experience with industrial electrical single and 3-phase wiring and controls
  • Experience troubleshooting water and pneumatic process controls
  • Experience using diagnostic test equipment, volt-ohm meters, amp probes, and precision temperature and pressure calibration equipment
  • Ability to perform piping of copper, brass, and stainless steel piping
  • Ability to read and red-line P&ID and electrical schematics
  • Moderate technical aptitude; general computer skills with the ability to communicate effectively via email
  • Ability to lift at least 50 pounds unassisted
  • Ability to climb over and crawl under equipment
  • Ability to travel extensively with little notice prior to travel
  • Must have a valid driver's license and acceptable driving record
  • Ability to work nights, weekends, and holidays as business need dictates
  • Ability to maintain compliance of all credentialing requirements in order to access customer sites
What We Offer:

As a full-time team member, you will be eligible for our excellent benefits package, including medical, dental, vision, life, and disability insurances, 401(k) with a company match, paid time off, paid holidays, and paid training. Field Technicians are also assigned a company-paid vehicle (with the option to elect personal use), laptop, and cell phone.

Belimed, Inc. promotes equal employment opportunities and will not discriminate, nor tolerate discrimination, against any applicant or employee because of age, race, color, religion, gender, sexual orientation, national origin, citizenship status, disability, veteran status, or genetic information. Additionally, Belimed provides an environment for job applicants and employees that is free from sexual harassment, as well as harassment and intimidation based on an individual's race, color, religion, gender, sexual orientation, national origin, citizenship status, age, disability, veteran status, or genetic information. EOE