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Administrative Support Specialist
2 months ago
The Administrative Assistant plays a vital role in supporting the Sales Manager in achieving branch goals. This position requires a high level of organization, attention to detail, and excellent communication skills.
Key Responsibilities:
- Schedule and promote agent adoption of Mar/Tech tools to increase efficiency.
- Onboard new and experienced agents, ensuring a smooth transition.
- Process paperwork for agent departures and transfers, maintaining accurate records.
- Manage office supplies, workrooms, and equipment, including building maintenance supplies and directional signs.
- Coordinate branch floor duty and opportunity schedules.
- Assist sales managers with recruiting packages and provide technical support as needed.
- Provide assistance to agents with copiers, computers, and phones, collaborating with the IT department.
- Troubleshoot agent ordering and submit Help Desk Tickets for technical support.
- Support sales managers with office social media posts, including Facebook and Instagram.
- Deliver new agent training, including business systems, technology, and paperwork procedures.
- Prepare sales meetings agendas and process outgoing mail and distribute incoming mail.
- Other administrative tasks as approved by the RVP.
Transaction Support:
- Process earnest money and commission check deposits.
- Coordinate and process files with the TC team.
Requirements:
- Basic understanding of real estate processes.
- Associates degree or 3-5 years of branch operations experience.
- Proven ability to work effectively with diverse individuals, maintaining a positive and professional demeanor.
- Excellent communication and organizational skills.
- Proficiency in Outlook and social media platforms, including Facebook and Instagram.
- Ability to train one-on-one or in small groups.
- High level of organizational skills to manage multiple projects simultaneously.
- Ability to adjust direction as needed.
- Work independently with minimal supervision.
Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants, regardless of factors such as race, color, religion, sex, national origin, age, veteran's status, or disability.
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