Senior Client Services Manager

5 days ago


Salisbury, Maryland, United States Advantage Solutions Full time
Job Summary

The Senior Client Services Manager is responsible for the creation, approval, and implementation of programs and events in Kroger stores, partnering with clients to drive incremental sales. This role involves engaging clients to increase event sales, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. The Senior Client Services Manager must also manage all related financial activities while providing a high level of service to client representatives and coworkers, assisting the organization in achieving a service excellence culture.

Key Responsibilities

* Perform project management duties, including event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
* Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure deliverables are successfully achieved.
* Work with clients to increase events with the store, monitor event success, provide reports and feedback to the client, and drive sales to meet and exceed sales targets.

Requirements

* Bachelor's degree or equivalent experience.
* 1-3 years of experience in consumer products, brand, or agency sales.
* Experience in event execution and/or sales preferred.
* Possess negotiation, project management, and research, analysis, and presentation skills.
* Good sales presentation and development skills.
* Creative thinker and self-starter who can effectively handle multiple tasks and projects simultaneously.
* Excellent written and verbal communication skills.

About Advantage Solutions

Advantage Solutions is one of North America's leading sales and marketing agencies, specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

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