Hearing Aid Logistics Coordinator

7 days ago


New York, New York, United States Audicus Full time
About the Role

Audicus is a leading health-tech company revolutionizing the hearing aid industry with a cutting-edge tele-health solution. We're seeking a detail-oriented and process-driven individual to join our team as a Shipping Associate.

Key Responsibilities
  • Order Preparation and Shipping: Prepare and neatly pack orders according to company standards, ensuring timely delivery of hearing aids to customers across the country.
  • Customer Support: Provide exceptional support to in-office customers as needed, addressing their queries and concerns.
  • Customized Shipments: Customize shipments based on specific order details, ensuring accurate and efficient delivery.
  • Logistics Coordination: Utilize shipping software to print shipping labels, manage delivery times, and coordinate logistics across sales, customer experience, and audiology teams.
  • Inventory Management: Keep track of inventory and supplies, ensuring seamless order fulfillment.
  • Knowledge and Skills: Possess knowledge of hearing aid devices and aptitude to inspect and repair, maintaining high standards of workmanship.
What We're Looking For
  • High Standards: A high standard of workmanship, with attention to detail and a commitment to excellence.
  • Team Player: A positive, friendly attitude and the ability to work collaboratively in a team-oriented environment.
  • Adaptability: Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Independence: Independent and self-motivated, with a strong work ethic and a willingness to learn.
Benefits
  • Competitive Salary: A competitive salary range of $50-55K.
  • Benefits Package: Medical, dental, and vision coverage through Aetna, 401K, telehealth, commuter benefits, paid parental leave, flexible PTO, and paid sick leave.


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