Hearing Aid Logistics Coordinator
7 days ago
Audicus is a leading health-tech company revolutionizing the hearing aid industry with a cutting-edge tele-health solution. We're seeking a detail-oriented and process-driven individual to join our team as a Shipping Associate.
Key Responsibilities- Order Preparation and Shipping: Prepare and neatly pack orders according to company standards, ensuring timely delivery of hearing aids to customers across the country.
- Customer Support: Provide exceptional support to in-office customers as needed, addressing their queries and concerns.
- Customized Shipments: Customize shipments based on specific order details, ensuring accurate and efficient delivery.
- Logistics Coordination: Utilize shipping software to print shipping labels, manage delivery times, and coordinate logistics across sales, customer experience, and audiology teams.
- Inventory Management: Keep track of inventory and supplies, ensuring seamless order fulfillment.
- Knowledge and Skills: Possess knowledge of hearing aid devices and aptitude to inspect and repair, maintaining high standards of workmanship.
- High Standards: A high standard of workmanship, with attention to detail and a commitment to excellence.
- Team Player: A positive, friendly attitude and the ability to work collaboratively in a team-oriented environment.
- Adaptability: Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
- Independence: Independent and self-motivated, with a strong work ethic and a willingness to learn.
- Competitive Salary: A competitive salary range of $50-55K.
- Benefits Package: Medical, dental, and vision coverage through Aetna, 401K, telehealth, commuter benefits, paid parental leave, flexible PTO, and paid sick leave.
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