Customer Service Representative

3 weeks ago


Tualatin, Oregon, United States Ascentec Engineering, LLC Full time
Job Description

Ascentec Engineering, LLC is seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess strong customer service skills, be detail-oriented, and have excellent communication skills.

The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. The successful candidate will be a team player, able to work in a fast-paced environment, and have a positive attitude.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and in-person
  • Resolve customer issues in a timely and professional manner
  • Provide exceptional customer service to ensure customer satisfaction
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer service metrics and targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and strong work ethic

What We Offer:

  • Competitive hourly rate: $18.00-$22.00 (DOE)
  • Medical, dental, and vision insurance
  • 100% vesting Safe Harbor 401(k) retirement plan with matching contributions
  • Paid holidays and PTO
  • Paid short-term and long-term disability coverage
  • Education aid program available
  • Purchase discounts and membership discounts

Ascentec Engineering, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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