Customer Service Representative

4 weeks ago


Tualatin, Oregon, United States DSV AS Full time
Job Summary

As a Customer Service Representative at DSV A/S, you will play a vital role in building strong relationships with our clients by delivering exceptional service and support. Your primary responsibility will be to process and input customer orders accurately and efficiently, ensuring timely and effective communication with our clients.

Key Responsibilities
  • Process and input customer orders, including running and printing shipments from our Warehouse Management System (WMS).
  • Generate all related paperwork and necessary information required for customer work orders.
  • Verify customer orders for special requests and expediting any orders as necessary.
  • Communicate with other departments to ensure service standards are being met.
  • Assure proper invoicing of accounts by verifying customers as required.

Requirements
  • High school diploma or general education degree (GED).
  • 1 year experience in Customer Service-related capacity.

Preferred Qualifications
  • 1-3 years warehouse/logistics support experience.
  • 2-3 years' experience in Customer Service-related capacity.

Work Environment

The noise level in the work environment is usually low to moderate. DSV A/S is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV A/S, please contact Human Resources at

About DSV A/S

DSV A/S is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV A/S, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV A/S aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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