IT Support Specialist

2 days ago


Aliso Viejo, California, United States Terumo Neuro Full time
Job Title: Information Technology Support Specialist I

Join Terumo Neuro as an Information Technology Support Specialist I and be part of a dynamic team that provides exceptional technical support to our employees. As a key member of our IT department, you will be responsible for delivering top-notch support services, ensuring the smooth operation of our technology infrastructure, and collaborating with cross-functional teams to drive business success.

Key Responsibilities:
  • Provide timely and effective technical support to employees via phone, email, or in-person, resolving issues related to hardware, software, and network connectivity.
  • Collaborate with the corporate security team to respond to security incidents and breaches, ensuring the integrity of our systems and data.
  • Monitor and maintain our IT infrastructure, including workstations, mobile devices, and network hardware, ensuring they are up-to-date and properly configured.
  • Document resolutions and create knowledge base articles to improve the efficiency of our support processes.
  • Participate in departmental meetings and contribute to the development of IT initiatives and projects.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Minimum 5 years of experience in an IT help desk or support role, preferably in a medium to large-sized corporate IT infrastructure.
  • Excellent technical knowledge and troubleshooting skills, with a focus on Microsoft products, computer hardware, mobile devices, and basic networking.
  • Effective written and verbal communication skills, with the ability to work autonomously or in a team.
What We Offer:
  • Competitive salary range: $24.19 - $33.82/hr.
  • 15 days of PTO, 12-13 paid holidays, and offices closed last week of December (paid).
  • Tuition reimbursement up to $10,000/year.
  • On-site/hybrid/remote work schedules.
  • Comprehensive learning and development programs.

Terumo Neuro is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



  • Aliso Viejo, California, United States Ambry Genetics Full time

    Clinical Specialist RoleThe Clinical Specialist is a key member of our team at Ambry Genetics, providing critical real-time clinical support and interpretation of results to our clients. This role requires a deep understanding of our clinical offerings and technology, ensuring seamless collaboration and expert guidance.Key Responsibilities:Provide timely and...


  • Aliso Viejo, California, United States NeoGenomics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Case Support Specialist I to join our team at NeoGenomics. This role will be responsible for coordinating patient case logistics to ensure operational turnaround times are in compliance with departmental standards and that Pathologist and client expectations are met.Key...


  • Aliso Viejo, California, United States Insight Global Full time

    Job Title: IT Service Desk AnalystWe are seeking a skilled IT Service Desk Analyst to join our team at Insight Global. As a key member of our support team, you will provide remote IT support to our internal employees, troubleshooting and resolving hardware and software issues with desktops, laptops, and mobile devices.Key Responsibilities:Provide technical...


  • Aliso Viejo, California, United States Insight Global Full time

    Job Title: IT Service Desk AnalystWe are seeking a skilled IT Service Desk Analyst to join our team at Insight Global. As a key member of our IT support team, you will provide remote technical support to our internal employees, troubleshooting and resolving hardware and software issues with desktops, laptops, and mobile devices.Key Responsibilities:Provide...

  • IT Support Specialist

    1 month ago


    Aliso Viejo, California, United States Insight Global Full time

    Job Title: IT Service Desk AnalystWe are seeking a skilled IT Service Desk Analyst to join our team at Insight Global. As a key member of our support team, you will provide remote IT support to our internal employees, troubleshooting, repairing, and configuring desktops, laptops, printers, and mobile devices.Key Responsibilities:Provide technical support for...


  • Aliso Viejo, California, United States MicroVention Full time

    Job Title: Executive Assistant IIAt MicroVention, we are seeking a highly skilled and experienced Executive Assistant II to provide exceptional administrative support to our Executive team.Key Responsibilities:Provide analytical and administrative support to the Executive team, operating under minimal supervision.Manage large-scale projects from a full...


  • Aliso Viejo, California, United States Gatestone & Co., Inc. Full time

    Job Title: Technical Support RepresentativeAt Gatestone & Co., Inc., we are seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical support and troubleshooting guidance to our customers.Key Responsibilities:Provide knowledgeable technical...


  • Aliso Viejo, California, United States Gatestone & Co., Inc. Full time

    Job Description:At Gatestone & Co., Inc., we're seeking a skilled Technical Support Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional technical support and troubleshooting guidance to our customers.Key Responsibilities:Provide knowledgeable technical support and troubleshooting...


  • Aliso Viejo, California, United States Ambry Genetics Full time

    Job Title: Technical Support Representative IJob Summary:The Technical Support Representative I is a key member of our customer support team, responsible for providing timely and professional technical assistance to customers and internal staff for Ambry software applications.This role requires strong communication and problem-solving skills, as well as the...


  • Aliso Viejo, California, United States Laura's House Full time

    Job SummaryThe Administrative Assistant provides administrative and operational support to the Corporate Office/Domestic Violence Resource Center. S/he shall be the first contact community members make with Laura's House. The primary accountabilities of this position are to (1) direct telephone calls and walk-in clients to appropriate staff and referrals and...


  • Aliso Viejo, California, United States Pacific Companies Full time

    Pacific Companies is seeking a skilled Electrophysiology Specialist to join our team in Michigan. The ideal candidate will have a strong background in cardiology and electrophysiology, with experience in procedures such as AFIB ablation, Pacemaker/ICD implants, and SVT ablations. The successful candidate will work in a 700-bed hospital, a Level I trauma...


  • Aliso Viejo, California, United States OnPoint Vision, Inc. Full time

    Job Title: Clinical Application SpecialistOnPoint Vision, Inc. is a pioneering company in the field of ophthalmology, dedicated to developing innovative minimally-invasive surgical solutions. We are seeking a highly skilled Clinical Application Specialist to join our team.Job Summary:The Clinical Application Specialist will be responsible for communicating...


  • Aliso Viejo, California, United States ECLARO Full time

    Job Title: Senior Support TechnicianJob Summary:We are seeking a highly skilled and experienced Senior Support Technician to join our team at ECLARO. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key...


  • Aliso Viejo, California, United States Addison Group Full time

    We are seeking a highly skilled Hybrid Senior Support Technician for our client in a dynamic environment.As a key member of our team, you will be responsible for troubleshooting complex technical issues, creating and documenting tickets, and escalating matters when necessary. Strong customer service skills, critical thinking, adaptability, and adherence to...


  • Aliso Viejo, California, United States Marsh LLC Full time

    About the RoleWe are seeking a highly skilled Data Conversion Specialist to join our team at Marsh McLennan Agency (MMA). As a Private Client Data Conversion Specialist, you will play a critical role in supporting the conversion of private client data into our MMA Agency Management systems.Key ResponsibilitiesCollaborate with our dedicated IT and Operations...


  • Aliso Viejo, California, United States Marsh LLC Full time

    About the RoleWe are seeking a highly skilled Data Conversion Specialist to join our team at Marsh McLennan Agency (MMA). As a Private Client Data Conversion Specialist, you will play a critical role in supporting the conversion of private client data into our MMA Agency Management systems.Key ResponsibilitiesCollaborate with our dedicated IT and Operations...


  • Aliso Viejo, California, United States Pacific Companies, Inc. Full time

    Pulmonary Medicine Opportunity in Texas **Job Summary:** We are seeking a skilled Pulmonary Medicine Specialist to join our team at Pacific Companies, Inc. in Texas. **Job Details:** * Location: Texas * Duration: 90+ days * Schedule: Flexible, 7-day blocks * Shift hours: 7am-7pm * Call: Night call * Patients: Outpatient - 10-15 per day, Inpatient - 15 per...


  • Aliso Viejo, California, United States MicroVention Full time

    Job Title: Specialist, Regulatory AffairsMicroVention is seeking a highly skilled Specialist, Regulatory Affairs to join our team. In this role, you will play a critical part in ensuring the company's medical devices comply with regulatory requirements.Key Responsibilities:Assist in developing and implementing regulatory strategies to ensure compliance with...


  • Aliso Viejo, California, United States MicroVention Full time

    Job Title: Regulatory Affairs SpecialistThis position is responsible for assisting in obtaining regulatory approvals and ensuring compliance to FDA and international regulatory agency requirements, including ISO, local, state, and/or federal requirements.Key Responsibilities:Serves as a member on project teams, completing tasks as assigned by the team.Aides...


  • Aliso Viejo, California, United States RxSight, Inc. Full time

    Job Title: Senior Accounts Payable SpecialistRxSight, Inc. is a leading ophthalmic medical technology corporation headquartered in Aliso Viejo, California. We are seeking a highly skilled Senior Accounts Payable Specialist to join our team.Job Summary:The Senior Accounts Payable Specialist will be responsible for ensuring the accuracy of accounts payable...