Senior Sales Professional

4 weeks ago


Louisburg, North Carolina, United States First Citizens Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Senior Sales & Service Representative to join our team at First Citizens Bank. As a key member of our branch team, you will be responsible for building and expanding banking relationships through proactive customer outreach and customer service requests.

Key Responsibilities
  • Proactively engage customers in conversation about their financial needs and provide solutions to meet those needs.
  • Open deposit accounts and ancillary banking products, and facilitate customer awareness and education of bank services.
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs.
  • Process transactions and other account servicing requests.
Requirements
  • High School Diploma or GED and 1 year of experience in sales or customer service, or 6 months of experience in a customer support role at First Citizens Bank, or participation in a First Citizens career development program.
  • Preferred Education: Bachelor's degree.
  • Preferred Area of Experience: Telephone sales or banking.
What We Offer

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.



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