Customer Service Representative
4 weeks ago
At MCKEEVER ENTERPRISES INC, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide friendly, helpful, and efficient service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Maintain a high level of product knowledge, ensuring accurate and timely processing of customer orders, and assisting customers in finding items.
- Project a professional image, adhering to our dress code and store policies, and maintaining a clean and organized work area.
- Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a positive store atmosphere.
- Perform other related duties as assigned by management, adhering to all company policies and procedures.
Requirements:
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Exceptional customer service skills, with a focus on delivering a positive and personalized shopping experience.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Reliability, integrity, and a strong work ethic, with a commitment to maintaining a clean and organized store environment.
- Ability to read and write at the 8th grade level, with basic math skills and the ability to count money.
Physical Requirements:
- Constant standing for 4-8 hour shifts, with frequent walking, bending, twisting, and reaching.
- Repetitive use of left or right hand, wrist, arm, and shoulder, with occasional lifting from waist to shoulders of up to 10 pounds.
- Ability to work in a store environment, with a focus on maintaining a clean and organized workspace.
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