Sales and Customer Support Specialist
1 week ago
Position Title: Customer Service and Sales Representative
Employment Type: Full Time
Location: Dyersburg, TN
Job Overview:
As a Sales Representative at Rough Country, your primary role will be to support our mission of delivering exceptional products and services while ensuring the highest level of customer satisfaction. Your responsibilities will encompass a variety of tasks aimed at enhancing the customer experience.
Key Responsibilities:
- Provide Sales and Technical Assistance
- Deliver Outstanding Customer Service
- Address and Resolve Customer Concerns
- Maintain Ethical and Responsible Business Practices
Qualifications:
To excel in this role, you should be a motivated, energetic, and reliable individual with a strong commitment to your work. Team collaboration is essential, and you must possess excellent communication, computer, and interpersonal skills. A customer-centric approach is vital for success at Rough Country.
Specific Requirements Include:
- High School Diploma; additional education is advantageous
- Bilingual - Proficient in Spanish
- Professional Phone Etiquette and Typing Skills
- Quick Learner with High Aptitude
- Strong Customer Focus with Excellent Follow-Up Skills
- Flexibility in Working Hours
- Aptitude for Building Relationships and Rapport
Preferred Experience:
Previous experience in Sales or the Automotive sector is desirable.
Rough Country LLC is committed to maintaining a drug-free workplace and values the dedication and hard work of its employees. We offer a competitive compensation package that includes benefits such as medical and dental coverage, 401(k), paid holidays, and vacation time. Our company specializes in providing high-quality suspension systems for off-road vehicles, ensuring our customers receive the best products at competitive prices.
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