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Customer Engagement and Sales Consultant

2 months ago

Sparks, Nevada, United States Rough Country Full time

Position Title: Customer Service and Sales Representative

Employment Type: Full Time

Location: Dyersburg, TN

Job Overview:

As a Sales Representative at Rough Country, your primary responsibility will be to contribute to our mission of delivering exceptional products and services while ensuring maximum customer satisfaction. Your role will encompass a variety of tasks aimed at supporting our customers effectively.

Key Responsibilities:

  • Provide Sales and Technical Assistance
  • Deliver Outstanding Customer Service
  • Address and Resolve Customer Concerns
  • Maintain Ethical and Responsible Business Practices

Qualifications:

To excel in this role, you should be a proactive, energetic, and reliable individual with a strong commitment to your work. Collaboration within a team environment is essential, and possessing excellent communication, computer, and interpersonal skills is crucial. A dedication to customer service is a must.

Specific Requirements Include:

  • High School Diploma; additional education is advantageous
  • Bilingual proficiency in Spanish
  • Professional phone etiquette and typing abilities
  • Quick learning aptitude
  • Strong customer focus with effective follow-up
  • Flexibility in working hours
  • Ability to foster relationships and rapport with clients

Preferred Experience:

Prior experience in sales or the automotive industry is preferred.

Rough Country LLC is committed to maintaining a drug-free workplace and values the dedication and hard work of its employees. We offer a competitive compensation package that includes benefits such as medical and dental coverage, 401(k), paid holidays, and vacation time. Our company specializes in providing high-quality suspension systems for off-road vehicles, enhancing performance and aesthetics.