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Delivery Director

4 weeks ago

Calverton Park, Missouri, United States Steel Point Solutions Full time
Job Description

Steel Point Solutions is a leading provider of integrated business solutions for government and commercial enterprises. Our team of experts is dedicated to delivering world-class services that drive efficiency and cost-effectiveness.

The Delivery Services Director will oversee the management and execution of services rendered to internal and external clients based on Steel Point's Digital Transformation solutions. This role is responsible for the profit and loss of the Federal Civilian portfolio and will analyze market trends to create and implement business and marketing plans and strategies to meet goals and objectives.

Key Responsibilities:

  • Strategic Leadership: Build and maintain stakeholder relationships within Government organizations falling within Federal Civilian portfolio.
  • Client Relationship Management: Develop and maintain executive-level relationships with key clients, acting as the primary point of contact and ensuring client satisfaction.
  • Program and Portfolio Oversight: Oversee the successful delivery of programs and portfolios working closely with Program / Project Managers, ensuring high-quality execution, adherence to timelines, and achievement of project milestones.
  • Delivery Execution: Drive the execution of Steel Point Delivery governance frameworks and process artifacts in accordance with Steel Point's integrated service management system.
  • Financial Management: Manage the financial performance of programs and portfolios, ensuring profitability, cost efficiency, and alignment with financial goals.
  • Business Development: Participate in business development, capture, and proposal activities to drive growth across assigned portfolio.
  • Operational Excellence: Champion operational excellence by optimizing processes, methodologies, and tools to improve efficiency and effectiveness in project delivery.
  • People Management Leadership: Lead, mentor, and develop a team of program managers, fostering a culture of high performance and continuous improvement.
  • Risk Management: Provide strategic oversight for risk management, ensuring proactive identification and mitigation of risks across all engagements.
  • Stakeholder Engagement: Demonstrate capability thought leadership and solutioning expertise across portfolio.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, or a related field
  • 13+ years of experience in program, portfolio, and governance management, with a proven track record of leading large-scale engagements and managing executive-level client relationships.
  • 10+ years of experience leading cross-functional teams and managing complex programs with significant budgets and strategic importance.
  • 10+ years of experience implementing governance frameworks, compliance, and risk management best practices.
  • Experience overseeing the profitability and financial performance of major projects and portfolios.

Preferred Qualifications:

  • Master's degree (MBA or equivalent) preferred
  • PMP, PgMP, or equivalent certifications are a plus

Steel Point Solutions, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.