Housekeeping Department Manager

2 weeks ago


Wichita, Kansas, United States Hyatt Regency Wichita Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Hyatt Regency Wichita. The successful candidate will be responsible for overseeing the daily operations of the Housekeeping department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Manage the daily operations of the Housekeeping department, including supervising Inspectors, Room Attendants, Runners, and Turndown Attendants.
  • Ensure that all housekeeping tasks are completed to a high standard and that our guests receive exceptional service.
  • Develop and implement effective cleaning schedules and procedures to ensure that our facilities are maintained to the highest standards.
  • Conduct regular inspections of our facilities to identify areas for improvement and implement changes as necessary.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Provide training and guidance to housekeeping staff to ensure that they have the skills and knowledge required to perform their duties effectively.
Requirements
  • Must be Twenty-One (21) or older.
  • Must have a flexible schedule with the ability to work weekends and holidays.
  • Must have 2-3 years of experience in Housekeeping, EVS, or Front Desk Management.
  • Demonstrated experience in exercising confidentiality and integrity.
Preferred Qualifications
  • Preferred; Bachelor's Degree in Hospitality, Business or other related field.
  • Required; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products.
  • Required; mathematical skills that require the ability to add, subtract, multiply and divide.
  • Required; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel.
  • Required; Ability to multi task, prioritize and handle conflicting demands.
  • Required; Flexible with the ability to adapt to a rapidly changing priorities and situations.
  • Required; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback.
  • Required; Ability to meet deadlines without compromise.


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