Floral Department Manager

3 days ago


Wichita, Kansas, United States Kroger Full time
Job Title: Floral Department Lead

At Dillons, we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Floral Department Lead, you will play a key role in achieving this goal by leading a team of florists and ensuring the highest level of quality and service in our floral department.

Key Responsibilities:
  • Customer Service: Develop and maintain strong relationships with customers, providing exceptional service and ensuring their needs are met.
  • Team Leadership: Lead and motivate a team of florists, providing guidance and support to ensure they have the skills and knowledge needed to succeed.
  • Floral Operations: Oversee the daily operations of the floral department, including receiving, processing, and producing floral orders for delivery.
  • Merchandising and Display: Ensure the floral department is visually appealing and well-merchandised, with a focus on creating an engaging shopping experience for customers.
  • Inventory Management: Manage inventory levels, including ordering and receiving floral products, to ensure adequate stock and minimize waste.
  • Performance Management: Conduct regular performance reviews and provide feedback to team members, identifying areas for improvement and developing plans to address them.
Requirements:
  • Experience: Previous experience in a floral department or related field, with a focus on leadership and customer service.
  • Skills: Strong communication and interpersonal skills, with the ability to lead and motivate a team.
  • Knowledge: Knowledge of floral arrangements, care of plants and cut flowers, and merchandising principles.
About Us:

Dillons is a proud member of the Kroger family of companies, serving customers in over 60 stores throughout Kansas. We're committed to creating a positive shopping experience for our customers, and we're looking for talented individuals like you to join our team.



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