Technical Service Expert

4 days ago


Birmingham, Alabama, United States KnownHost Full time
Job Summary

We are hiring a seasoned Technical Service Expert to provide high-quality support services to our customers at KnownHost. As part of our dedicated support team, you will be responsible for resolving complex technical issues, collaborating with internal teams, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Offer expert-level technical assistance to customers via various channels.
  • Analyze and troubleshoot complex technical problems related to web hosting.
  • Stay up-to-date on industry trends, emerging technologies, and new software releases.

If you're passionate about delivering outstanding customer experiences and possess strong technical skills, we encourage you to apply for this exciting opportunity. Our salary range is $19-$26 per hour, and we offer a comprehensive benefits package, career development opportunities, and a collaborative work environment.



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