Customer Service Representative Team Member

6 days ago


Iron River, Michigan, United States Marla Shamion - State Farm Agent Full time

We are seeking a highly motivated and customer-focused individual to join our team as an Agent Team Member. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Job Overview

This is a great opportunity to grow your career and work with a dynamic team. As an Agent Team Member, you will be working closely with our customers to understand their needs and provide personalized solutions.

Responsibilities
  • Establish strong relationships with customers through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options and help them make informed decisions.
Requirements
  • Excellent communication skills, both written and verbal.
  • A self-motivated and detail-oriented individual who can work independently and as part of a team.
  • The ability to effectively relate to customers and provide personalized solutions.
  • A Property and Casualty license and Life and Health license (must be able to obtain).
Benefits
  • Hourly pay plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Valuable experience and growth potential.

We offer a competitive estimated salary range of $40,000 - $60,000 per year, based on experience and qualifications. If you are motivated to succeed and enjoy working with people, we encourage you to apply.



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