Service Department Liaison

5 days ago


Durham, North Carolina, United States Sport Durst Automotive Group Full time

Sport Durst Automotive Group is seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring customer satisfaction by providing exceptional service and support throughout the repair process.

Responsibilities:
  • Communicate effectively with customers to understand their needs and preferences.
  • Work collaboratively with technicians to determine necessary repairs and provide detailed estimates.
  • Manage customer expectations and provide regular updates on repair status.
  • Maintain accurate records of vehicle repairs and customer interactions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational skills and attention to detail.
  • Knowledge of automotive repair processes and procedures.

We offer a salary range of $50,000 - $70,000 per year, depending on experience. Our comprehensive benefits package includes medical, vision, dental, and 401(k) matching, as well as paid training and opportunities for advancement.



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