Automotive Department Head

4 days ago


Durham, North Carolina, United States Midas LEGGETT AUTO Full time
About the Role

We are seeking an experienced Automotive Service Manager to lead our service department at Midas LEGGETT AUTO. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and promoting shop services.


Key Responsibilities
  • Deliver outstanding customer service by actively listening to customers, providing personalized solutions, and following up on services requested.
  • Oversee complete vehicle inspections, generate comprehensive recommendations, and build computerized repair orders.
  • Promote shop services, discuss pricing estimates with customers, and maintain a high level of customer satisfaction.
  • Lead, manage, and train a team of technicians, ensuring they are knowledgeable about domestic, European, and Asian cars and light trucks.
  • Supervise up to ten employees, oversee inventory counts, and maintain the overall cleanliness and organization of the facility.

Requirements
  • A minimum of 2 years of store or service manager experience in the automotive industry.
  • General automotive knowledge and excellent customer service disposition.
  • Good communication skills, leadership ability, and team building skills.
  • A valid driver's license and ability to work a flexible retail schedule including weekends, evenings, and holidays.

What We Offer
  • A competitive salary range of $65,000 - $85,000 per year, based on experience.
  • Benefits include dental insurance, health insurance, vision insurance, and paid time off.
  • An opportunity to work with a reputable company, Midas LEGGETT AUTO, and grow your career in the automotive industry.


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