Customer Care Specialist

2 weeks ago


Mt Juliet, United States NorthStar Memorial Group Full time
Position Overview

The Customer Care Specialist plays a crucial role in ensuring client satisfaction by managing a high volume of incoming calls. This position is essential for providing assistance with general inquiries, requests, and addressing concerns effectively.

Key Responsibilities
  • Efficiently operates a telephone system to handle numerous calls.
  • Responds promptly to all incoming inquiries, aiming for minimal wait times.
  • Identifies and navigates calls appropriately to ensure a seamless customer experience.
Qualifications

Ideal candidates will possess strong communication skills and a commitment to delivering exceptional service in a dynamic environment.



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