Patient Care Coordinator
5 days ago
At Serene Health Services, we are dedicated to enhancing the quality of life by promoting wellness. Our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
Our ApproachWe take a holistic approach to care, considering the physical, emotional, and social needs of our members. Our team of healthcare professionals works collaboratively to develop personalized care plans that address the unique needs of each individual.
Key Responsibilities- Conduct thorough assessments of members' medical and social needs to develop individualized care plans.
- Provide education and support to members to help them manage their health and wellness.
- Collaborate with healthcare providers and community resources to ensure timely access to care.
- Advocate for members to address healthcare barriers and ensure seamless care transitions.
- Document and maintain accurate records of member interactions and care plans.
- Bilingual in Spanish and English (required).
- Valid California driver's license and vehicle insurance (required).
- High school diploma or GED (required).
- Minimum 1 year experience in case management, member care, customer service, or related field (required).
- MA certificate or Medical Terminology knowledge (preferred).
- Excellent communication, interpersonal, and customer service skills.
- Computer skills for documentation and communication.
We offer a competitive salary range of $24-$27 USD per hour, as well as a comprehensive benefits package, including medical, dental, and vision benefits, short and long-term disability benefits, and flexible spending accounts. We also offer paid vacation and sick leave, paid holidays, and an employee referral program.
At Serene Health Services, we are committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth and development.
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