Insurance Account Manager

4 weeks ago


Aurora, Illinois, United States gpac Full time

About Us: At gpac, we strive to provide top-notch insurance solutions and unparalleled customer service. As a prominent player in the industry, we are committed to fostering a dynamic work environment where our team members can thrive and grow.

Job Summary: We are seeking an experienced Personal Lines Account Manager to manage and support our diverse portfolio of individual clients. The ideal candidate will have a solid background in personal lines insurance, experience with EPIC software, exceptional client management skills, and meticulous attention to detail.

Key Responsibilities:

  • Manage a book of personal lines accounts, serving as the primary point of contact for clients.
  • Review and analyze policy renewals, endorsements, and changes to ensure accuracy and compliance.
  • Assist clients with policy inquiries, claims processes, and coverage adjustments.
  • Utilize EPIC software to manage client accounts, process transactions, and generate reports.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.

Qualifications: 3 to 5 years of experience in personal lines insurance, with a proven track record of managing accounts and delivering exceptional client service. Experience with EPIC software required. Detail-oriented with strong organizational and time management skills. Proficient in Microsoft Office Suite and insurance management software.

What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and vision insurance. Retirement plan with company match.



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