Senior Accounts Receivable Analyst
2 days ago
Sonova Consumer Hearing USA is seeking a highly skilled Senior Accounts Receivable Analyst to join our team. As a key member of our finance department, you will be responsible for streamlining our A/R delivery and collection efforts.
Key Responsibilities:- Lead customer disputes to resolution, document root causes of payment issues, and drive methods for improvement
- Drive a more robust and proactive account reconciliation process
- Proactively monitor payment behaviors on accounts
- Drive collections through outbound calls to delinquent customers
- Actively work with internal teams to prioritize and monitor customer accounts, learn reasons for non-payment, and understand the necessary steps to bring to resolution
- Effectively liaison with our outsourced service provider, which provides transactional support for customer remittance processing and basic dunning support
- Associate's degree or equivalent work experience
- 3-5 years of experience in Collections or A/R
- Experience in A/R management of large consumer electronics retailers (e.g. Amazon, Best Buy) or experience managing A/R in direct to consumer channels (e.g. own website, online marketplaces) desirable
- Staff Accounting Experience highly preferred
- Medical, dental, and vision coverage
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match
- Company paid life/ad&d insurance
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, and paid holidays
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
This role's pay range is between: $60,000-$98,000. This role is also bonus eligible.
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
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