Store Manager
4 weeks ago
Cricket Wireless Authorized Retailer is seeking a highly motivated and experienced Bilingual Store Manager to lead our store team.
Key Responsibilities:
- Manage the daily operations of the store, including opening and closing procedures, inventory management, and cash handling.
- Ensure excellent customer service is provided to all customers.
- Train and develop sales associates to meet and exceed sales goals.
- Monitor and analyze sales reports to identify trends and opportunities for growth.
- Maintain a clean and organized store environment.
- Resolve customer complaints and issues in a timely and professional manner.
- Ensure compliance with company policies and procedures.
Requirements:
- Bilingual in English and Spanish.
- Previous wireless experience or sales management experience required.
- Strong leadership and communication skills.
- Ability to motivate and develop a team.
- Excellent customer service skills.
- Ability to analyze sales reports and identify trends.
- Strong organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays.
Education and Experience:
- High school diploma or equivalent, college degree preferred.
- Retail sales management or customer service management experience.
- Proven leadership skills.
- Demonstrated ability to meet/ exceed sales quotas.
Knowledge, Skills, and Abilities:
- Positive, can-do attitude, highly motivated, results-driven personality.
- Excellent customer service skills and the ability to understand and implement our sales process.
- Ability to function independently as well as be a team player.
- Strong verbal, written, presentation, and interpersonal communication skills.
- Ability to multitask in a fast-paced environment.
- Ability to complete sales tasks and meet quotas.
- Must be able to work the varied hours of retail, including evenings, weekends, and holidays.
Desired Skills:
- Experience in prepaid wireless sales management.
- Retail sales management or customer service management experience.
- Bilingual / English & Spanish REQUIRED
Salary and Benefits:
- Base Salary Range $15.00 hourly.
- Base + Commission (Hourly Pay and Commission Paid Weekly).
- Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days.
Job Type:
- Full-Time.
- Hourly - Non-Exempt.
Environment and Physical Demands:
- Ability to occasionally lift 10 to 25 pounds.
- Constant walking and standing; frequent bending, stooping, and reaching.
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