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Practice Manager of Operations

1 month ago

Kansas City, Missouri, United States Heartland Dental Full time

Job Summary:

Heartland Dental is seeking a highly motivated and experienced Practice Manager of Operations to join our team. As a key member of our operations team, you will be responsible for supporting the Doctor and team in delivering exceptional patient care and driving business growth.

Key Responsibilities:

  • Develop and implement operational strategies to improve efficiency and productivity
  • Collaborate with the Doctor and team to achieve business goals and objectives
  • Manage and coordinate day-to-day operations, including scheduling, staffing, and budgeting
  • Provide exceptional customer service and support to patients and team members
  • Develop and maintain strong relationships with key stakeholders, including doctors, hygienists, and support staff
  • Stay up-to-date with industry trends and best practices, and implement changes as needed
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • 1+ years of experience in a dental or medical setting, with a focus on operations and management
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong attention to detail, with the ability to maintain accurate records and reports
  • Ability to work independently, with minimal supervision, and as part of a team

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Access to state-of-the-art technology and resources
  • Recognition and rewards for outstanding performance

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods of sitting and working on a computer
  • Ability to lift up to 15 pounds
  • Availability to attend virtual training sessions periodically throughout the year